Welcome to my website. This page will tell you how I work with clients, and about some of the principles that are important to me in my coaching and writing.
I specialise in the area of handling challenging workplace dynamics. Many of my clients are already successful, performing complex senior-level roles. They work with me because they are looking for fresh ideas, constructive challenge, and an empathic guide. I have been combining business psychology and professional acting in coaching programmes since I set up my business in 1994. Since then, I have worked with senior-level clients from over forty-five organisations in fourteen sectors based across the UK, Europe and North America.
The combination of business psychology and professional acting enables me to work with my client’s intra-personal world – their values, character and personality as they relate to the workplace – and with their inter-personal behaviour: the skills, strategies and tactics they employ with their colleagues and clients. This method enables rapid progress against coaching goals and creates sustained behaviour change.
Each coaching process is bespoke. I successfully work from the premise that the additional resources you seek are already within you. By applying the learning from your coaching programme to your day-to-day work, you will achieve more in less time with less personal wear and tear, and enjoy greater influence over the factors which create success for you in your workplace. My aim is to provide you with opportunities to practise and digest powerful learning. I want you to leave coaching having achieved your specific goals for the programme, as well as with enhanced self-belief and self-confidence, improved resilience, greater self-awareness and a more comprehensive behavioural toolkit.
I have written a suite of readable business books on how to handle challenging workplace dynamics. My latest book is Bullying in Teams: How to Survive It and Thrive, the only book to focus on the complex dynamics which evolve when one person starts a campaign of bullying in their own team. My other books include a bestselling award-winner Free Yourself from Workplace Bullying: Become Bully-Proof and Regain Control of Your Life, a suite of five books on handling challenging workplace dynamics (Palgrave Macmillan) and a niche book for coaches (How To Books). As an independent publisher, I want to make it as straightforward as possible for customers to buy e and print books directly from me rather than from third party sellers. I use a secure payment system, offer a no quibble guarantee and don’t charge for postage or packing.
I have put material about recovery from workplace bullying and developing a bully-proof mindset into the public domain via social media. You can access many articles, as well as an audio presentation Recovery from Workplace Bullying, via the downloads link below. Other links will take you to my books or to an audio download about the themes from Building Influence in the Workplace: How to Gain and Retain Influence at Work.
I am grateful to a number of publications which have published articles I’ve written: IOD’s Director, theHRDIRECTOR, HRMagazine, Nursing Times, Safety and Health Practitioner and SHP Online. My work on enabling recovery from bullying and bully-proofing has been featured in The Independent, The Guardian, Psychologies, Irish Independent (Sunday), Marie Claire, Good Housekeeping, Belfast Telegraph and Midwives, and Responding to an Incident of Bullying at Work: An Opportunity to Create Zero-Tolerance Culture was published by the American Psychological Association in 2018. I have also appeared on Channel 4 and BBC Radio, and spoken at the British Association for the Advancement of Science.
Originally from St Athan near Cardiff, I run my business from a non-commercial farm in Yorkshire. I kept a flock of pet Welsh and Scottish mountain sheep until the last of them passed away and now use the fields for hay and running my dog.
Qualifications and Memberships
I qualified as a chartered psychologist in 1991, and am an Associate Fellow of the British Psychological Society (AFBPsS), a member of the BPS’s Special Group in Coaching Psychology, and a general member in the BPS’s Division of Occupational Psychology.
I have an M.Sc. in Occupational Psychology from University of Sheffield, and am accreditated to use Myers-Briggs, FIRO-B, EQ-i 2.0 and EQ 360, and hold qualifications as an AAMET Certified Level 2 EFT practitioner.
I hold the BPS Certificate of Competence in Occupational Testing for Level A and Level B Intermediate, and the European Test User Certificate (Level 2) for Work and Organisational Assessment.
I also have an M.A. with Distinction in Creative Writing from Teesside University.
Roleplay Coaching and Oade Associates’ Actors
I design most coaching programmes so that, part-way through the process, clients benefit from roleplay coaching. This involves professional actors enacting realistic scenarios from clients’ working lives, re-creating the exact dynamics which you experience as challenging to handle. By placing yourself in a roleplay recreation of the most challenging scenarios you face, but in the safety of a coaching environment, you can re-visit the very circumstances in which you lost credibility or influence, used well-intentioned but ineffective behaviour, or didn’t achieve your goals.
Roleplay coaching meetings will enable you to improve your handling of complex inter-personal dynamics and challenging characters, assimilate new strategies and skills, and return to the workplace ready to apply your new approaches straight away. The learning is often so deep that you can handle previously challenging characters and situations simply and straightforwardly from that point onwards.
I work with a small pool of professional actors each of whom is able at portraying a range of convincing senior business characters, and at providing developmental feedback.