Managing Workplace Bullying

How to Identify, Respond to and Manage Bullying Behaviour in the Workplace

Are you subject to bullying behaviour at work? Are you responsible for managing someone who uses bullying behaviour at work? Do you want to know how to offer effective support to a friend or family member who is being bullied in the workplace?  Perhaps you want to know what constitutes bullying behavior at work and what does not. Perhaps you want to be able to make sense of and better understand the dynamic at the heart of a bullying relationship. Perhaps you want to know how to respond effectively to incidents of bullying behavior aimed at you or which you encounter in your team or in your workplace. Or perhaps you simply want to understand what your friend or family member is going through while they are subject to workplace bullying. If so, this book is for you.

Managing Workplace Bullying guides you through a highly practical and insightful process. It will help you to recognize and react effectively to bullying behavior at work. The book is full of realistic examples of bullying behavior, its consequences for those affected by it and strategies and tactics which will be effective at handling or managing it. The book will introduce you to an effective toolkit which will enable you to recognize bullying behavior and identify and select effective strategies for handling bullying at work.

Managing Workplace Bullying introduces you to an effective toolkit through which to:

  • Differentiate between bullying behaviour and aggressive but non-bullying behaviour.
  • Understand the bullying dynamic at the heart of a workplace bullying relationship.
  • Highlight what factors cause people to use bullying behaviour at work.
  • Learn how to handle bullying behaviour effectively at the time of an incident.
  • Recognise how to confront a team member who uses bullying behaviour.
  • Identify how best to support a friend or family member who is subject to workplace bullying…and much more.

 Praise for the book

“This book offers comprehensive and practical guidance that can be easily accessed by line managers or HR Managers who need to understand the complexity involved in managing and reducing cases of bullying in the workplace. It is also an excellent reference for anyone who believes they are being bullied and needs help in recognising and responding to the situation.”

GILLIAN HARFORD  Senior Manager, Head of HR Strategic Services AIB

“Aryanne takes a pragmatic and user friendly approach designed to walk an individual through the many pitfalls, challenges and obstacles of what does and does not constitute bullying at work. I wish I had access to this valuable resource during my time as a practising HR Head and thoroughly recommend this to current practitioners.”

EDDIE COCHRANE  Executive Development Manager, University of Edinburgh Business School; former Head of Human Resources, a major retailer

“Most people will face bullying in the workplace at some point in their careers. Managing Workplace Bullying is a unique book which assists the reader with strategies not only to deal with workplace bullying but also how to identify it from the very first job interview. Once you have read this book and absorbed Aryanne’s insight and guidance you should feel better prepared to face these difficult and stressful situations in future.”

MARK HAMILTON ClearPar Europe Manager, Fidelity National Information Service, former Director, Operations, Barclays Capital

“Everyone can benefit from Aryanne’s thoughtful analysis and description of bullying behavior. Aryanne’s work will assist in creating strategies with which to cope with – and even avoid – workplace bullying. I am pleased to have this resource to recommend to anyone faced with handling or managing bullying behavior, or the family or friends of those impacted. This resource will be valuable to anyone caught up in a situation where bullying behavior is used.”

NANCY TAFOYA  Managing Partner, Solutions in Practice LLC; former MD of a major international bank

“This book is helpful for anyone who encounters bullying at work which is overt and intended. The book uses a sequence of well-crafted case studies to analyse the complexity of these situations and, through suggesting various responses, enables considerable insight into the dynamics. It will be useful to those who seek to resolve their situation through challenging the bully rather than leaving their job.”

CHARLOTTE RAYNER Professor of Human Resource Management , Portsmouth Business School

“This is a thought provoking and honest book written in an accessible conversational style… I believe that it will substantially enhance the understanding of anyone working in an organisational setting where bullying behaviours are all too often prevalent, yet widely misunderstood.”

RUTH SHAKESPEARE  Coordinator of Staff Counselling Services The Mid Yorkshire NHS Hospitals Trust