As a manager, it is inevitable that at some point you will need to respond to an alledged incident of workplace bullying. Your response will send a message to everyone affected by the incident: the target(s), the people present at the time who were not targeted, the bully, other would-be bullies. Everyone will be looking for signals about how the organisation views alledged incidents of bullying and your response is one of the messages they will listen to. What you say and do in the period after the incident is crucial.
To find out what to do to handle the situation optimally, and how to avoid taking well-intentioned but ineffective steps, click here and get free unlimited access to audio and written downloads. Go to the first download.